If your wearable isn't reconnecting, or the Linked Fitness Devices section in your Profile isn't responding, these steps will get things back on track:
1. Close and reopen the Paceline app. A fresh app session clears most connection and responsiveness issues. If things are still not working after reopening, continue to the next step.
2. Fully delete and reinstall the Paceline app. A clean install resolves deeper issues that a restart can't fix — it ensures you're running the latest version with a fresh connection state.
3. Reconnect your device. Once the app is reinstalled, relink your wearable:
Go to Profile → Linked Fitness Devices, tap to Unlink your device, then follow the steps to Relink it. When prompted, make sure to enable all requested permissions (these are required for your activity data to sync correctly).
Note: After relinking, it can take up to 24 hours for your device to send data to Paceline. That's normal.
Still need help? Browse our in-depth device guides for step-by-step setup instructions, or contact us for further assistance.
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