WHOOP + Paceline Guide

What WHOOP activity counts toward Paceline eHR Minutes?

For WHOOP, Paceline eHR Minutes are derived from WHOOP's Strain. You can read more about Strain here: What is WHOOP Strain? – WHOOP Support.

Strain is tied to your WHOOP daily activity summary rather than a single workout. Your activity data will appear on the day of your workout, but may update once your daily summary closes — typically after your next sleep.

Linking your WHOOP to Paceline

Follow these steps to connect your device:

1. Tap the Profile icon in the upper left corner and select Linked Fitness Devices
2. Tap Connect another device, select WHOOP, sign into your WHOOP account, and allow all activity syncing permissions

Did you get a new WHOOP?

If your new WHOOP is set up under the same WHOOP account you're already linked to Paceline, you don't need to do anything else.

Did you get a new Phone?

When you get a new phone, the Paceline app is typically transferred over automatically. In some cases, permissions may need to be reauthorized. If your WHOOP is syncing with your new phone but not with Paceline, follow these steps:

1. Delete and reinstall the Paceline app
2. Unlink and relink WHOOP:
   • Profile → Linked Fitness Devices → WHOOP → tap to Unlink → Re-link → Sign in → Allow All permissions

Why isn't my WHOOP activity data syncing to Paceline?

If your WHOOP activity isn't appearing in Paceline, worry not — it's usually a permissions or sync issue. The steps below will help refresh the connection between Paceline and your WHOOP, so your effort is recognized and counted toward your progress.

Required Settings

In order for Paceline to sync, you must enable the following settings:

1. Your WHOOP account is linked to Paceline and all requested permissions are enabled
   • Profile → Linked Fitness Devices → WHOOP — confirm it's connected. If re-linking, make sure to allow all permissions when prompted.
2. Paceline can run in the background on your device

   • iPhone: Settings → General → Background App Refresh → Paceline → ON

     Why: Ensures Paceline can update and import your activity data smoothly, even when the app isn't open.

   • Android: Settings → Apps → Paceline → Battery → Allow background activity

     Why: Ensures Paceline can update your data even when the app isn't open.

Tips to improve reliability

• Keep the WHOOP app installed and up to date
• Leave Bluetooth ON so your WHOOP stays synced with your phone
• Open Paceline at least once a week — the more often you open it, the more reliably we can sync your data and maintain syncing permissions
• Open the WHOOP app regularly so your latest activity syncs before Paceline pulls it
• Not every fitness device can automatically track every workout type — check which workouts your device can auto-sense and which need to be manually started
• Some fitness devices default to Sunday–Saturday weeks, while Paceline weeks run Monday 00:00 → Sunday 23:59 (your local time) — update your week start in your device's app settings if you'd like them to match
• WHOOP data is tied to your daily activity summary. If a recent workout isn't showing up yet, it may still be processing — check back after your next sleep.

Troubleshooting Missing Activity Data

Quick Fixes

1. Update your WHOOP app, WHOOP firmware, and phone software to the latest versions
2. Confirm that all Required Settings above are enabled
3. Open the WHOOP app and confirm your band has synced recent activity
4. Open Paceline and keep it open in the foreground for 3–5 minutes on a strong Wi-Fi or cellular connection (this is important)
5. On the Activity tab, tap and pull down to refresh the data — If your activity appears, you're good to go. If not, continue below:

Advanced Sync Troubleshooting

1. Delete and reinstall the Paceline app on your phone
2. Re-enable all Required Settings
3. Make sure your WHOOP band is charged and has synced recently in the WHOOP app
4. Reconnect WHOOP:
   • Profile → Linked Fitness Devices → WHOOP → Unlink → Re-link
5. Open Paceline and let it sit in the foreground for several minutes to complete a sync
6. On the Activity tab, tap and pull down to refresh the data

If your activity still doesn't appear after 24 hours, please contact us with a screenshot of the missing Strain or Workouts from your WHOOP app. Since we don't have your physical device in-hand, this helps us find where the sync is getting stuck so that we can get you back on track.