WHOOP + Paceline Guide

What WHOOP activity counts toward Paceline eHR Minutes?

For WHOOP users, Paceline eHR Minutes are based on WHOOP's Strain / Elevated Heart Rate activity, depending on which metric your specific WHOOP device measures.

Since WHOOP uses continuous heart rate monitoring and movement analysis, Paceline reads only the minutes where your heart rate reaches moderate-to-vigorous activity levels, this means:

• Light activity or movement that doesn't elevate your heart rate enough may not count
• Total workout duration ≠ Paceline Minutes
• Paceline only gives credit for activity data captured by your device (manual entries don't count)

Linking your WHOOP to Paceline

Follow these steps to connect your device:

1. Tap the Profile icon in the upper left corner and select Linked Fitness Devices
2. If not already connected, link your phone's health app — tap Apple Health (iOS) or Google Health Connect (Android)
3. Tap Connect another device, select WHOOP, sign into your WHOOP account, and allow all activity syncing permissions

Did you get a new WHOOP?

If your new WHOOP is set up under the same WHOOP account you're already linked to Paceline, you don't need to do anything else.

Did you get a new Phone?

When you get a new phone, the Paceline app is typically transferred over automatically. In some cases, permissions may need to be reauthorized. If your WHOOP is syncing with your new phone but not with Paceline, follow these steps:

1. Delete and reinstall the Paceline app
2. Unlink and relink WHOOP:
   • Profile → Linked Fitness Devices → WHOOP → tap to Unlink → Re-link → Sign in → Allow All permissions

Why isn't my WHOOP activity data syncing to Paceline?

If your WHOOP activity isn't appearing in Paceline, worry not — it's usually a permissions or sync issue. The steps below will help refresh the connection between Paceline and your WHOOP, so your effort is recognized and counted toward your progress.

Required Settings

Since WHOOP syncs through your phone's health platform, both the WHOOP app and Paceline need the right permissions.

iPhone (Apple Health)

1. Settings → Privacy & Security → Health → WHOOP → Turn on all permissions

   Why: This allows your WHOOP's data to write into Apple Health.

2. Settings → Privacy & Security → Health → Paceline → Turn On All

   Why: Enabling all categories ensures Paceline can read your complete activity data from Apple Health.

3. Settings → General → Background App Refresh → Paceline → ON

   Why: Ensures Paceline can update and import your activity data smoothly, even when the app isn't open.

Android (Google Health Connect)

1. Open the Health Connect app → App permissions → WHOOP → enable all write permissions

   Why: This allows your WHOOP's data to sync into Health Connect.

2. Open the Health Connect app → App permissions → Paceline → enable all read permissions

   Why: This allows Paceline to pull your activity data from Health Connect.

3. Settings → Apps → Paceline → Battery → Allow background activity

   Why: Ensures Paceline can update your data even when the app isn't open.

Tips to improve reliability

• Keep the WHOOP app installed, up to date, and syncing regularly
• Open the WHOOP app at least once a day to push data to your phone's health platform
• Leave Bluetooth ON so your WHOOP band stays synced to the WHOOP app
• Open Paceline at least once a week to help maintain background sync priority
• Enable Background App Refresh for Paceline

Troubleshooting Missing Activity Data

Quick Fixes

1. Update your WHOOP app, WHOOP firmware, and phone software to the latest version
2. Confirm that all Required Settings above are enabled
3. Open the WHOOP app and confirm your band has synced recent activity
4. Open Paceline and keep it open in the foreground for 3–5 minutes on a strong Wi-Fi or cellular connection (this is important)
5. On the Activity tab, tap and pull down to refresh the data — If your activity appears, you're good to go. If not, continue below:

Advanced Sync Troubleshooting

1. Delete and reinstall the Paceline app on your phone
2. Re-enable all Required Settings
3. Make sure your WHOOP band is charged and has synced recently in the WHOOP app
4. Reconnect Apple Health or Google Health Connect:
   • Profile → Linked Fitness Devices → Apple Health/Google Health → Unlink → Re-link
5. Reconnect WHOOP:
   • Profile → Linked Fitness Devices → WHOOP → Unlink → Re-link
6. Open Paceline and let it sit in the foreground for several minutes to complete a sync
7. On the Activity tab, tap and pull down to refresh the data

If your activity still doesn't appear after 24 hours, please contact us with a screenshot of the missing activity from your WHOOP app. Since we don't have your physical device in-hand, this helps us find where the sync is getting stuck so that we can get you back on track.