Marketplace Punch Cards overview

Modified on Thu, 8 Oct at 2:37 PM

Paceline+ members earn a free item on products they order regularly, like hydration and supplements. Buy the number shown on the Punch Card, and your next one is on us.

Punch Cards are a Paceline+ exclusive benefit.
Learn more in the Paceline+ overview.


How Punch Cards work

  • Each eligible product has its own loyalty Punch Card. The number of purchases you need is shown on the card.
  • Every unit you buy counts, in any size or flavor. Buying 3 in one order counts as 3.
  • Purchases count as soon as you place your order. You'll see the update the next time you open the Marketplace.
  • Past purchases count too, including ones made before you joined Paceline+.
  • Extra purchases carry over to your next punch card.


Where to find your Punch Cards

Open the Paceline Marketplace and look for Your Rewards. Tap Browse All to see every product with a Punch Card.


How to claim your free item

  1. When a card is full, tap Claim. This creates a one-time code for one free unit of that product.
  2. Choose a size or flavor, if there's a choice.
  3. Tap Add Free Item to Cart. The item is added to your cart at $0.00 with your code applied.
  4. Keep shopping or check out.

You can also copy the code under Or enter this code at checkout and enter it at checkout.


Good to know

  • One free unit per card. Shipping isn't included.
  • Use your code within 60 days. The date appears next to Valid until on your card. A full card you haven't claimed doesn't expire.
  • Want more of the same product? Add extra units from the product page. They show as a separate line at your usual member price. Only one unit of the free line is free.
  • Your free item doesn't count toward your next card.
  • Discounts. Pacepoints aren't used on your free item. Everything else in your cart keeps its usual Pacepoints discounts. You can still use an order discount code like a Marketplace Gift Code. Free-shipping codes can't be combined with a free item.
  • Refunds and cancellations. If an order is fully refunded or canceled, it no longer counts toward your card.
  • If your Paceline+ membership ends, your Punch Cards are hidden. A code you've already claimed still works until it expires.


Troubleshooting

  • "Couldn't create your code. Try again": Tap Claim again.
  • "Could not add to cart. Try again": That size or flavor may be sold out. Choose another option.
  • Removed your free item from your cart? Add it again from Your Rewards while your code is valid.
  • A purchase isn't showing? Close and reopen the Marketplace. Fully refunded or canceled orders don't count.

Need help?

Contact our support team for further assistance.

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