Can I switch from monthly to annual (or back)?
Yes. Go to Profile > Account > Membership in the Paceline app to change your plan. Apple or Google handles billing for the change. Plan changes aren't prorated and take effect at the start of your next billing cycle. For example, if you switch from annual to monthly, you'll finish your current annual plan before monthly billing begins.
Can I move my subscription from iPhone to Android (or back)?
No. Subscriptions purchased through the Apple App Store and Google Play are separate and can't be transferred. If you switch devices, cancel your subscription on your old platform and subscribe again on your new one.
How do I cancel Paceline+?
You can cancel anytime from the Paceline app:
- Go to Profile > Account > Membership.
- Tap Cancel Membership. You'll be taken to the Apple App Store or Google Play to finish canceling, depending on where you subscribed.
You can also cancel directly in your Apple or Google subscription settings.
What happens to my access when I cancel?
Nothing changes right away. You keep Paceline+ access through the end of the billing period you already paid for. Your subscription just won't renew after that. If you cancel during your free trial, you keep access until the trial ends and won't be charged.
For details on what changes after your billing period ends, see What happens to rewards and progress if you cancel Paceline+.
Do I get a refund for the unused part of my billing period?
Canceling doesn't automatically refund your current billing period. You keep access to Paceline+ through the end of the paid billing cycle. Subscription purchases are managed by Apple or Google, so any refund request must go through the platform where you subscribed and follows their policies.
If I resubscribe later, will I get another free trial?
No, the free trial is available once per account, for the lifetime of that account. You can resubscribe anytime from Profile > Account > Membership.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article