How to manage your Paceline+ subscription

Can I switch from monthly to annual (or back)?

It depends on how you subscribed.

• App Store or Google Play: Go to Profile > Membership to change your plan. Plan changes aren't prorated and take effect at the start of your next billing cycle. For example, if you switch from annual to monthly, you'll finish your current annual plan before monthly billing begins.
• Web checkout: Cancel your current plan, then subscribe to the new one which will begin after your current billing period ends.

Can I move my subscription from iPhone to Android (or back)?

No. Subscriptions purchased through the Apple App Store and Google Play are separate and can't be transferred. If you switch devices, cancel your subscription on your old platform and subscribe again on your new one. If you subscribed through web checkout, your subscription stays with your Paceline account, so there's nothing to move.

How do I cancel Paceline+?

You can cancel anytime from the Paceline app:

1. Go to Profile > Membership
2. Tap Manage Subscription
3. Web checkout: we'll email a login link to the address you used at checkout. Open it and tap Cancel subscription. App Store or Google Play: you'll be taken there to finish canceling.

You can also cancel in your Apple or Google subscription settings, or with the link in any Paceline+ billing email if you subscribed through web checkout.

Changed your mind? If you subscribed through web checkout, go back to Manage Subscription before your billing period ends and tap Renew subscription.

What happens to my access when I cancel?

Nothing changes right away. You keep Paceline+ access through the end of the billing period you already paid for. Your subscription just won't renew after that. If you cancel during your free trial, you keep access until the trial ends and won't be charged.

For details on what changes after your billing period ends, see What happens to rewards and progress if you cancel Paceline+.

Do I get a refund for the unused part of my billing period?

Canceling doesn't automatically refund your current billing period. You keep access to Paceline+ through the end of the paid billing cycle. If you subscribed through the App Store or Google Play, refund requests go through Apple or Google and follow their policies. If you subscribed through web checkout, contact Paceline Support.

If I resubscribe later, will I get another free trial?

No, the free trial is available once per account. If you used it through the App Store or Google Play, it's also tied to that Apple or Google account, even if you create a new Paceline account. You can resubscribe anytime from Profile > Membership.